To request a new Career Center User Role for your platform, please download the below attachment and send the completed form to The 12Twenty Support Team will get to work on creating the user role per your specifications!

The Excel file attached to this article includes a matrix that explains each user role setting and what it controls. Scroll down for an overview of those settings and associated permissions.


Outcome and Data Analytics

Career Services Management & Employer Relationship Management

Custom Reports


Q: I have created a Career Center User role for a student worker. Permissions are enabled for accessing the student profile and for managing students, but our student worker cannot view the directory - what did we miss?

A: The setting "user can access student tracking" must be enabled for a student worker with a Career Center user role to be able to access and interact with the Student Directory.