Career Center User Basics

University Admins - Account Settings
The account settings page allows administrators to edit their password, contact information, notification preferences, calendar syncing, and newsletter sett...
Fri, 4 Sep, 2020 at 3:14 PM
Updating the Admin Dashboard
After a new class has been added to your platform, it's time to update the Admin Dashboard. This will allow you to see current class metrics when you ...
Thu, 26 Dec, 2019 at 7:28 PM
Adding a Career Center User
Career Center Users, with certain access levels, are capable of adding other Career Center Users to their own 12Twenty sites.  To do so, follow the instru...
Thu, 26 Dec, 2019 at 7:44 PM
How to update a student's Graduation Year?
To change a student's graduation year, start by clicking the Students & Alumni tab on the left side of your screen to go to the Student Directory. ...
Thu, 26 Dec, 2019 at 7:48 PM
What are the specifications of my platforms login background image?
If you would like to change your platform's login background image, please send the image to the 12Twenty Support team (support@12twenty.com). The im...
Thu, 20 Oct, 2016 at 12:29 PM
Contacting Support & Accessing the Knowledgebase
Need to get in touch? The 12Twenty support team is here! Check out the details below on how to get in touch. Support Team Hours Monday-Friday 6am - 6pm...
Thu, 13 May, 2021 at 3:40 AM
What to include in your Support Request
When reaching out to the 12Twenty Support Team (support@12Twenty.com), there are many ways to maximize your support request. Follow the guidelines below to ...
Fri, 31 Aug, 2018 at 3:22 PM
Student User Roles
Career Center Users can manage student access to their sites through Student User Roles. Student User Roles allow students access to specific modules of the...
Wed, 12 May, 2021 at 12:47 AM
When to Update the "Active" Status of a Student User
The "active" field allows admins to quickly deactivate users to revoke their access to the platform and remove them from Standard Reports. An act...
Mon, 24 Feb, 2020 at 4:52 PM
University Admins - Deleting a Student
1. Select Site Settings on the bottom left navigation panel.  2. Click on Manage Users from the menu that appears. By default, the Students / Alumni pa...
Mon, 24 Aug, 2020 at 10:56 AM