Technical Support

Single Sign-On (SSO)
Introduction Currently, 12Twenty offers three options for single sign-on integration with your system -- SAML, CAS, and 12twenty Proprietary. Your account ...
Wed, 17 Jun, 2020 at 2:29 PM
Frequently Asked Questions (FAQs)
Frequently Asked Questions Who is your hosting provider? The 12Twenty IT infrastructure is hosted by industry-leading cloud service provider Rackspace. R...
Fri, 28 Feb, 2020 at 4:43 PM
Webhooks
Webhooks What are Webhooks? Use webhooks to be notified about events that happen inside your 12Twenty ecosystem. Webhooks allow you to build or set up int...
Tue, 21 Apr, 2020 at 3:06 PM
API
For detailed information about your school’s endpoints, see: https://{your school’s subdomain}.admin.12twenty.com/api/v2/documentation Quick Tips and Guide...
Thu, 15 Oct, 2020 at 11:53 AM
Calendar Events Batch API
Allows for the insertion or updating of a collection of calendar events. Maximum request size: 1000 calendar events per batch. If any of the calendar events...
Tue, 12 Feb, 2019 at 9:01 AM
Software Release Notes
December 27th, 2021 New Features/Improvements Career Fairs - Scheduling for career fairs is now live! Admins are now able to offer employers registeri...
Mon, 27 Dec, 2021 at 5:34 PM
2019 UI Update Preview
Get excited, the 2019 user interface update will be arriving August 9th! Please read through this article to understand what will be updated and what y...
Sun, 4 Aug, 2019 at 7:38 AM
Accessing 12Twenty From China
From time to time, we hear reports of various issues accessing 12Twenty from within China due to the firewall which selectively blocks or limits access to f...
Thu, 17 Oct, 2019 at 10:35 AM
Zoom for 12Twenty
Installation Before getting started, ensure you have either a Zoom Pro, Business, Education or API plan. Integrating your Zoom account with your 12T...
Mon, 2 Nov, 2020 at 9:15 AM
Reauthorizing Calendar Sync
There may be times when calendar sync needs to be reauthorized by users. Reasons for this include, but are not limited to: an updated account password, admi...
Tue, 21 Dec, 2021 at 10:43 AM